FAQ
ta 999 — Frequently Asked Questions on Deposits, Withdrawals and Security
From opening an account at ta 999 to depositing money, making withdrawals, playing on mobile, and keeping your account secure — you will find detailed answers to all your questions on this page.
The questions ta 999 players ask most often are organised into four sections: rules for withdrawing money, security of your account and personal information, how to deposit using bKash or Nagad, and how to use the site on a mobile phone. Whether you play slots or live tables at ta 999 Casino — if you run into any issue, this FAQ will answer most of your questions.
How to Withdraw
The minimum withdrawal amount at ta 999 is ৳500. Requests below this amount will not be accepted. This minimum applies to all methods — bKash, Nagad, Rocket, Upay, or bank transfer. Before withdrawing, make sure your wallet balance is sufficient and any bonus wagering requirements have been met.
ta 999 typically processes withdrawals within 5 to 30 minutes. Bank transfers may take a little longer due to the bank's own processing time. For mobile financial services (bKash, Nagad, Rocket, Upay), funds usually arrive within this timeframe. If you have been waiting more than 30 minutes, contact live chat.
Yes. ta 999's withdrawal service runs 24 hours a day, seven days a week. Whether it is 2 AM or a Friday, requests are aimed to be processed within the same 5–30 minutes. Bank transfers may depend somewhat on the bank's working hours. Mobile wallet withdrawals work the same way at night.
A pending withdrawal means the request is waiting to be verified and approved. In most cases the process completes within 30 minutes. If more time has passed, contact ta 999's 24/7 live chat and mention your request number. You can also log in at the ta 999 Login page to check your transaction history.
No. ta 999 requires withdrawals to be made only to a wallet or bank account registered in the name of the player who holds the account. Withdrawals to third-party wallets or numbers registered under another person's name are not approved. This rule is in place to protect account security and ensure the integrity of financial transactions.
No. To withdraw bonus winnings, you must first meet the wagering requirements. ta 999's welcome bonus offers up to 150% up to ৳20,000, but the bonus amount must be wagered 15 times. For example: if you deposit ৳1,000 and receive a ৳1,500 bonus, you must complete ৳22,500 in bets before withdrawing that ৳1,500.
Staying Safe
If you suspect unauthorised access, change your password immediately and notify ta 999 via 24/7 live chat. The support team can review account activity and temporarily lock the account if needed. Also change your bKash or Nagad PIN if you think those have been compromised.
Yes. ta 999 uses SSL (Secure Socket Layer) technology, which means all data sent between your browser and the server is encrypted. Personal information, passwords, and financial transaction details are stored securely. For more details, read our privacy policy.
Weak passwords make it easier for hackers to gain access. Use a password of at least 8 characters for your ta 999 account that mixes uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Do not use the same password on other sites — keep a separate password for each.
Never share your OTP or mobile banking PIN with anyone — ta 999's support team will never ask for them. If someone claims to represent ta 999 and asks for your OTP or PIN, it is a scam. Report any such contact to our support immediately.
Scammers sometimes create websites that look nearly identical to the real one. The official ta 999 address is ta-999.cam — any other domain could be fake. Always check the URL bar carefully before logging in, and open the site by typing the address directly into your browser or from a bookmark. Do not log in through unfamiliar links.
Responsible gaming means setting your own limits on time and money, and not letting entertainment become a problem. Only players aged 21 or above may play at ta 999. For more information, read our responsible gaming page, which covers self-exclusion and other protection options.
How to Deposit
Log in to your account, go to the payment section, and select Nagad. Send money to ta 999's designated Nagad number and submit the transaction ID. Your balance is usually updated within a few minutes. The minimum deposit amount is ৳500.
ta 999 does not charge any deposit fee — the full amount you deposit will be added to your gaming wallet. However, your mobile financial service (bKash, Nagad, Rocket, Upay) may apply its own transaction charges according to its own policies.
The minimum deposit at ta 999 by any method is ৳500. With this amount you can play any game, from slot games to live casino. A 150% bonus is available on your first deposit, so depositing ৳500 gives you a total balance of ৳1,250.
First confirm whether the transaction was successful — check the confirmation message in your MFS app. If it was successful, contact ta 999's 24/7 live chat with the transaction ID and amount. The support team will verify and update your balance promptly. If the money was sent to the wrong number, report it immediately.
Yes, bKash is one of ta 999's accepted payment methods. Always use the official number shown on the site when making a deposit. Do not send money to any number obtained from outside the site. Keep your transaction ID safe after the transfer — you may need it if any issue arises.
Yes, bank transfer deposits are accepted at ta 999. Major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and Eastern Bank are generally supported. Log in and go to the payment section to get the correct bank account details. The minimum deposit by bank transfer is also ৳500.
Mobile Use
Yes. ta 999 is fully optimised for mobile browsers. You can play directly from Chrome, Firefox, or any modern browser — no app download needed to enjoy all games. All games, including Shade Dragon Fishing, work well on a mobile screen.
First, clear your browser cache. In Chrome, go to Settings → Privacy and Security → Clear Browsing Data and delete Cached Images and Files. Then reload the page. With a good internet connection, this usually resolves the issue. If the problem persists, update your browser and close any unnecessary tabs.
ta 999 has both Android (APK) and iOS apps, available through official channels. Visit the ta 999 App page for full details. Do not download any files from third-party sources — they may pose a security risk.
ta 999 runs normally on smartphones with Android 6.0 or above and iOS 12 or above. At least 2 GB of RAM gives a better gaming experience. On older devices, keep your browser up to date and close background apps before playing.
Open ta 999 in Chrome, tap the three-dot menu in the top-right corner, and select "Add to Home Screen". The icon will be added to your home screen and the site will open with one tap, like an app. On iOS in Safari, use the Share button and select "Add to Home Screen".
The most common causes are: an incorrect password or username, an outdated browser cache, or a weak internet connection. First clear your cache and try the password reset option. If the problem continues, contact ta 999's 24/7 support — help is available in Bengali.
Still have questions? Talk to us
If you could not find your answer in this FAQ, ta 999's support team is ready to help directly. We assist in both Bengali and English, and our support runs 24 hours a day, seven days a week.
Ways to contact us
24/7 Live Chat
After logging in to the site, click the live chat icon on any page. An agent usually connects within a few seconds and can assist in Bengali.
Email Support
For detailed matters or if you need to attach documents, contact us by email: [email protected] — writing in Bengali is welcome.
Have these ready for faster help
- Your username or registered mobile number
- A brief description of the issue in Bengali
- Transaction ID for any payment-related issue
- If you have a screenshot, attach it to the email